Spam Filters

Section: Marketing & Communication
URL: /admin/spam_filters

Overview

Define rules that automatically filter inbound emails or leads as spam.

Business value

Rules that automatically filter inbound emails or leads as spam — protects sales and support inboxes from junk that wastes time.

• Who uses it: Marketing, IT admin, support
• Key benefit: Reps spend time on real prospects, not deleting spam.

Typical use cases:

• Block a known spam domain at the platform level
• Auto-route bot-fill leads to a review queue

Accessing this module

From the admin sidebar, navigate to Spam Filters, or open the URL directly:

/admin/spam_filters

Common actions

1. View existing records — open Spam Filters from the sidebar to see the list view.
2. Search and filter — use the search box and column filters to find records.
3. Create a new record — click the Add / New button (or follow the "Create" URL above) and fill in the required fields.
4. Edit a record — click a row to open the detail view, then use the edit action.
5. Delete a record — use the row's delete action; deletion may be soft or hard depending on the module.
6. Bulk operations — select multiple rows via the checkboxes and apply a bulk action from the toolbar (export, delete, status change, etc., where supported).

Captured: 2026-05-10T09:51:26.776Z · Source: demo.crmconnect.io/admin/spam_filters