Getting started with CRMconnect
This page walks through logging in, the admin layout, and the navigation patterns that repeat across every module.
1. Log in
Open https://your-domain.tld/admin (e.g. https://demo.crmconnect.io/admin) and sign in with your staff credentials. If you don't have an account yet, ask your administrator to create one in Staff → Add staff.
If two-factor authentication (2FA) is enabled on your account, you'll be prompted for a TOTP code from your authenticator app after entering your password.
2. The admin layout
The admin is split into three regions:
- Left sidebar — primary navigation. Modules are grouped (CRM, Sales, Operations, etc.). Click a top-level item to expand its sub-modules.
- Top bar — global search, notifications, language switcher, the create-anything + menu, and your profile dropdown.
- Main area — the content of the current screen: a dashboard, a list view, a record detail, or a form.
3. Common UI patterns
Every module uses the same conventions, so once you've learned one, the rest follow:
- List view — a table with search, column filters, sort, pagination. Click a row to open the detail view.
- Tabs at the top — quick filters by status (e.g. invoices: Drafts / Sent / Paid / Overdue).
- Toolbar buttons — bulk actions (export, import, delete) and the primary Add new action.
- Detail view — a single record's full data, often split into tabs (Overview, Activity, Files, Notes, Related).
- Inline edit / forms — most fields can be edited inline; complex edits open a dedicated form page.
- Audit log / activity — every record carries a chronological log of changes and comments.
4. The first 10 minutes
We recommend new admins do these in order before customising:
- Settings → General Settings — set company name, address, fiscal info, and default currency.
- Settings → Custom Fields — add any business-specific fields you need on clients/leads/invoices.
- HR & Workforce → Staff — invite the team and assign roles.
- Finance → Taxes / Payment Modes / Currencies — configure VAT rates and the payment methods you accept.
- Sales & Billing → Items — load your product/service catalog (or import from Excel).
- CRM → Clients — import existing customers (or start adding manually).
- Sales & Billing → Invoices — issue your first invoice end-to-end to validate the setup.
5. Where to go next
- Browse the full module index
- API reference — for programmatic access